Way.ca.tion: A rest for the mind; an unconventional method of escaping the moment and returning refreshed and better than before.

Tuesday, December 31, 2013

Aggressive Management Can Affect A Companies Bottom-Line

Aggressive and bully bosses are so common that 17 states are working on legislation that will hold bully bosses accountable for their inappropriate behavior in the workplace.  Nothing has passed yet, however it is important because it acknowledges that employees are experiencing an epidemic level of mistreatment from higher-ups in the workplace. Poor treatment of employees is directly connected to increased absenteeism, less company loyalty and less employee work effort.  

Smart business owners and CEO's know you can't meet company goals if you have a disgruntled and fearful workforce led by a bully upper-manager.  The best antidote to counter aggressive leadership is an Emotional Intelligence-based anger management program. The payoff is considerable!  Your valued manager will have a change in behavior and will be back on the job with better leadership, performance and results from employees.  

Addressing and replacing inappropriate management behavior with a positive leadership engagement style behavior is a win-win process that creates a positive synergy between employees, upper management and can positively contribute to a companies bottom-line.

For more information on Emotional Intelligence Coaching or Anger Management for Aggressive leaders please call the Anger Management Institute, LLC @ 510.393.0250

Friday, December 20, 2013

Anger Management Institute Offers An Evidence Based Program

The Anger Management Institute is an evidence based process specializing in inappropriate behavior in the workplace, workplace violence and bullying in the workplace.  We are an emotional intelligence based process with a pre and post assessment tool used with all entering clients.

AMI's, program have proven to be the most effective for changing and managing behavior; and improving inter and intra personal skills. Emotional Intelligence based coaching is by far the most effective intervention for impulse control. These skills can best be taught in an individualized one-one format for quick thorough and efficient results

For more information on our programs please contact the Anger Management Institute specialist in workplace behavior and performance @510.393.0250.

Monday, December 16, 2013

Bullying In The Workplace

Bullying in the workplace is no laughing matter and it's growing at an alarming rate. The emotional toll is costly to the person being bullied and ultimately costly to the business. More than 40% of people in the workplace have witnessed or have experienced being bullied.  72% of bullies in the workplace are bosses. 

 It is important to be clear of the difference between the tough boss and the bully boss.   After all a boss has the right and responsibility to critique and show concern about work quality. That is his job. While it never feels good to be criticized or reprimanded a tough boss ideally handles the situation professionally and appropriately so that the point is made and the problem is solved.  

The bully boss on the other hand uses a wide range of tactics with the intent to humiliate, embarrass or intimidate. The inappropriate behavior of the bully boss always unravels the targeted person and anyone who witnesses the exchange.  

The most successful approach a business can take is to order a bully boss to Emotional Intelligence based Anger Management. Emotional Intelligence based Anger Management is far more comprehensive than other interventions in changing the bully bosses behavior because it is focused on a wider range of skills that are critical for intra and interpersonal relationships.

For further information please call the Anger Management Institute @ 510.393.0250

Tuesday, December 10, 2013

Targeted Behavior of An Aggressive Boss

What does a company do with an aggressive boss who is targeting an employee?  The most cost effective and thorough way to address an aggressive bosses behavior is to order him/her to an Emotional Intelligence based Anger Management program. 

I specialize in working with aggressive bosses who have exhibited inappropriate behavior in the workplace. What I know for sure is that an aggressive boss is never sent to me for one isolated event and usually by time upper management or H.R. becomes aware of the issue  the aggressive bosses target of one individual has often moved beyond the targeted person and into the workplace environment.  

 The aggressive boss behavior issue can effectively be addressed with Emotional Intelligence based Anger Management.  When and issue is addressed specifically through Emotional Intelligence based Anger Management you get a solid ROI because the aggressive boss behavior issue is solved, performance is improved and leadership is stepped up a notch.

For more information about Emotional Intelligence based Anger Management or Performance Coaching  please call the Anger Management Institute, LLC @ 510.393.0250.

Wednesday, October 23, 2013

A Beginning Step In Stopping Negative Thinking

Research shows that we have approximately 65,000 thoughts per day. Amazin' right? True, 65,000 thoughts per day and somewhere around 85% of a persons thoughts are negative. This averages around one negative thought per second. The range of what you say to yourself  is vast.

Here is a practice for you.  Catch the very first thought that you can catch. Just know they are fast and fleeting and you don't need to catch them all. Just start with one negative thought and turn it into a positive one. For an example; "darn it I'm so stupid I forgot the milk....now add something positive....like "yep, I did forget the milk but it certainly isn't because of stupidity".....or even simpler, "not true I just forgot".  

Even if that 85% is off by say 1/4 or 1/2 or 3/4 or even 99% isn't that to much negative thinking? Refuse to be driven by negative thoughts.....more later.....

Anger Management Institute, LLC specializing in anger and stress management and performance coaching in the workplace.  510.393.0250

Monday, September 9, 2013

The Boss From Hell

I'm working with a brilliant employer ordered client.  He has a wonderful value system and great follow through on his values and ethics however he probably is a combination of many employers dream and nightmare.

The dream employee is one who takes initiative, knows and loves the work and is so good at what he does that he makes money for the company beyond the quarterly goal.  The nightmare is that often this type of employees focus is more about the work than the staff that do the work.  Knowing the work does not always mean you have the ability to lead the people who do the jobs. 

 Mark regards his staff  as being on another level than himself.   Consequently, his department soars in accomplishments but the carnage this leader leaves in the wake of delivering a high bar of excellence is considerable. This has to do with Mark being a perfectionist who lacks emotional intelligence.  His focus is askew.

 Marks focuses a lot on his belief of being on a  "higher level" than his staff.  The result of this thinking is a preoccupation of finding errors in the staffs work.  It is almost like looking for shortcomings to prove his personal theory of being "better than them".  Because the focus is there he always gets' a payoff of finding an error to confirm his "truth".  These constant shortcomings creates high frustration and anxiety for Mark. As a result of his focus  Mark is always yelling or criticizing one of his staff members for what he perceives as their shortcoming.  As a result there is always dissension among his ranks.

Mark is actually focusing on the wrong thing which is the minutia when in fact if he focused on how his team and the team members have made his departments the "star"  department he could see the staff members value. 

Mark is pretty much angry on a daily basis which is why he is in anger management. Mark has forgotten that the success of the department is a collaborative effort between he and his staff.  Our work together will be to enhance his emotional intelligence and to switch his focus to a prospective that will better serve him and the dept staff.  The more realistic prospective is that he and his staff work together to make this success.  By enhancing Mark's EQ he can decipher better the complementing strengths that make for the departments success and less about the staffs differences. I call this shifting.  By helping Mark shift his perspective/focus he will shift to a new reality.  One which will take huge pressure off of him and his department staff.

If you have a manager or boss creating discomfort in your workplace please call the Anger Management Institute, LLC. 510.393.0250 we have the solution.

Monday, August 19, 2013

One Simple Advantage For A Workplace Performance Coach

Performance Coaching is a powerful cost effective strategy for meeting a companies goals and objectives and positively empowering the workplace environment and culture.  Why does having an empowered workforce matter for an organization? Empowered employees are more engaged – resulting in better retention, higher productivity and a higher quality of customer service.

Interested in learning more about hiring a Performance Coach for your workplace?  Please call the Anger Management Institute, LLC specialist in improving behavior and performance in the workplace.  


Monday, July 8, 2013

Stress Management 101

Part 1

Stress has two faces.  It is both normal and dangerous.  It is both energizing and debilitating.  It can move you forward or be the precursor to fatal illnesses.  This first series on stress 101 is to give you the foundation and knowledge and tips of recognizing, understanding and managing stress.  First a foundation of  knowledge of stress is essential.

 If you’re breathing and living in the world then you’re going to experience stress.  What we’re usually talking about when we speak of stress are a set of symptoms that vary from person to person.  Stomach issues, digestive issues, tightness of your neck and shoulders, depression, constant fatigue, headaches, and sleeplessness to name a few symptoms caused by excessive stress. 

 A certain amount of stress is normal and good.  It is a driving energy that is usable and  an energy that you can use to move forward in your life.  When stress is good it is energizing, motivating and productive.  Stress becomes a problem both physically and mentally when there is too much or experienced over a prolonged period of time without relief. 

Wednesday, May 29, 2013

Learn To Recognize And Control Your Thoughts

Stress is not always a reaction to a specific situation. Often, our thoughts can lead to intense feelings of stress. Whether a situation is big or small we determine the size of the situation by the thoughts that we think.  Have you ever noticed how uptight you feel when you are caught up in your own thinking?  Once a situation occurs that creates some stress the mind begins to race from one thought which leads to another and another and yet another until at some point, you become incredibly agitated. The solution is to notice what's happening in your head before your thoughts have a chance to build momentum.  I call what happens "going on automatic"! Once you go on "automatic" then you will probably go into anger or some other inappropriate behavior. You can stop your thoughts at anytime.  The sooner you catch yourself in the act of building your mental snowball or mind tornado, the easier it it is to stop.

Anger Management Institute, LLC 510.3930250

Tuesday, April 9, 2013

Watch Your Words

I know you know people who have tried to make you feel bad about yourself.  Either through aggressive attempts or passive-aggressive attempts.  Sometimes it is something said in a moment of anger.  Sometimes mean things are said because of a persons jealousy, fear or worse their own pain and it is not about you at all.  Sometimes people say things in such a way that those words are carved deep inside and become a feeling that live long after the offense.  More often than not that which impacts us deeply is said by those people we are the closest too.

Be mindful of the things you say.  Your words have power. You have the power to arrest the shine of another or polish the shine of another.......

Anger Management Institute LLC specializing in Anger Management, Stress Management and Emotional Intelligence Training 510.3930250

Get respect from being better and what you do. 

Thursday, March 21, 2013

Anger Management Is More Than Just Anger Management

 It is not unusual for someone to call and cancel their first appointment a few times before finally arriving to my office. After all who REALLY wants to come to Anger Management?    Anger Management is a process that goes far beyond dealing with just anger. Anger Management is not therapy however it is incredibly therapeutic.  In actuality it is performance management.  If you are not getting something that you want more than likely you are doing a behavior that is preventing your success. It is a behavior that happens over and over again in one or more aspects of your life and usually with the same result. Maybe you don't know how to stop the behavior. Maybe you don't really know what to do. Maybe you can't exactly put your finger on what the behavior is. Anger may be how you arrive to my office because you're acting out.  Granted acting out is an issue for you.  However your anger is under the umbrella of something bigger. Let's find out what that is and many things will positively reconfigure around you.

Anger Management Institute, LLC 510.393.0250

Tuesday, March 12, 2013

Optimism At It's Best


A Little Information About Anger In The Workplace

Anger is a natural human emotion.  We are all wired for it. It is okay to get angry.  Anger is actually a tool for protection and survival. Anger protects us in harmful situations by disconnecting us from our reason. This is popularly known as "fight" or "flight". In professional environments however neither reaction is constructive. Both reactions drive us from our work and drain our energy, and then lead to feelings of resentment and frustrations.

Disagreeing with someone in the workplace is not uncommon however there is "appropriate" and "inappropriate" ways to pound out your differences or disagreements.  Anger appropriately used can move you forward with your colleagues and even affect a better outcome of a project.  The most necessary skill needed is assertive communication and compromise.  Inappropriate anger in the workplace particularly when the behavior is repeated can affect moral, attendance and productivity and lastly probably land you in an anger management program.

The Anger Management Institute is an assessment based, evidence based program with effective results.
The Anger Management Institute is the most respected and popular choice of Human Resource Departments.  Everything get's easier after "hello".

Tuesday, February 19, 2013

A Little About Anger Management

I am an Anderson trained Anger Management Facilitator for  self-referred and court ordered adolescents and adults with a specialty in Employer ordered clients. 

The most qualified and well trained providers in Anger Management are Anderson trained facilitators.  The curriculum and training of facilitators is rigorous and comprehensive.  George Anderson is really the person who set the bar in creating a solid field of study when it comes to the subject of anger management.   Prior to the last 10 years providers of anger management were generally ex-offenders who saw the error of their ways, learned from their mistakes and then set out a shingle as providers of anger management.  Not to demean the hard earned knowledge of the earlier providers of AM however it is important to say that the knowledge base was not enough until  the Guru of AM, George Anderson came along and filled in the serious gaps in training people to be providers anger management.  Anger Management is extremely effective in changing the lives of people worldwide thanks to Mr. Anderson's studies and work in the field.  

I have been personally mentored and trained by Mr. Anderson.  As a result of training and effective assessment tools as well as continuing education I have a 99% success rate of moving people effectively forward from where they are to where they need to be in managing stress and anger, emotional intelligence and communication.

For further information please contact the Anger Management Institute, LLC, 510.393.0250

Tuesday, January 8, 2013

Why We Shout In Anger

This is a Hindu story that I Love.  I thought you might enjoy the story and the message as well.

"Why We Shout In Anger"

A Hindu saint who was visiting the river Ganges to take a bath and found a group of family members on the banks, shouting in anger at each other. He turned to his disciples smiled and asked.

'Why do people shout in anger at each other?'

Disciples thought for a while, one of them said, 'Because we lose our calm, we shout.'

'But, why should you shout when the other person is just next to you? You can as well tell him what you have to say in a soft manner.' asked the saint

Disciples gave some other answers but none satisfied the other disciples.
Finally the saint explained, .

'When two people are angry at each other, their hearts distance a lot. To cover that distance they must shout to be able to hear each other. The angrier they are, the stronger they will have to shout to hear each other to cover that great distance.

What happens when two people fall in love? They don't shout at each other but talk softly, Because their hearts are very close. The distance between them is either nonexistent or very small...'

The saint continued, 'When they love each other even more, what happens? They do not speak, only whisper 'n they get even closer to each other in their love. Finally they even need not whisper, they only look at each other 'n that's all. That is how close two people are when they love each other.'

He looked at his disciples and said.

'So when you argue do not let your hearts get distant, Do not say words that distance each other more, Or else there will come a day when the distance is so great that you will not find the path to return.'