- Managers said they spend, on average, 18 percent of their time dealing with staff conflict, according to an Accountemps survey.
- Forty-three percent of employees said they've experienced incivility at work, according to the "Civility in America" poll conducted by Weber Shandwick, its Powell Tate division and KRC Research.
- A Baylor University study found office incivility not only stresses people out during their working hours but also serves as a significant source of strain and strife at home.
Now more than ever, it's critical to find ways to effectively deal with stress and conflict at work.
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